Synovation Medical Group
 

SYNOVATION MEDICAL GROUP
Patient Survey

Please take a moment to evaluate your experience at us so we may learn how to better serve you.

Provider seen today:    or:  Other provider:

Visit Date: (example 01/23/11)

1.   Overall, how satisfied are you with the Doctor you saw today?

Extremely Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
Completely Dissatisfied

2.

Your ease of contacting the group by phone was

Excellent     Very Good     Good     Fair     Poor

3.

Your ability to speak with the doctor or nurse on the phone was

Excellent     Very Good     Good     Fair     Poor

4.

The amount of days you waited for your appointment was

Excellent     Very Good     Good     Fair     Poor

5.

The cleanliness and comfort of the office was

Excellent     Very Good     Good     Fair     Poor

6.

The office wait time to see the doctor was

Excellent     Very Good     Good     Fair     Poor

7.

The courtesy and helpfulness of the office receptionist was

Excellent     Very Good     Good     Fair     Poor

8.

The courtesy and helpfulness shown to you by the medical assistants

Excellent     Very Good     Good     Fair     Poor

9.

Your ability to speak with the doctor or nurse on the phone was

Excellent     Very Good     Good     Fair     Poor

Thinking about the care provided by the Doctor, how would you rate:

10.

How well did the doctor explain what he/she was doing and why?

Excellent     Very Good     Good     Fair     Poor

11.

How well did the doctor use words that were easy to understand?

Excellent     Very Good     Good     Fair     Poor

12.

How well did the doctor listen to your concerns or questions?

Excellent     Very Good     Good     Fair     Poor

13.

How well did the doctor answer your questions?

Excellent     Very Good     Good     Fair     Poor

14.

How was the warmth and caring demonstrated to you by the doctor?

Excellent     Very Good     Good     Fair     Poor

15.

How was the amount of time you had with the doctor during your visit?

Excellent     Very Good     Good     Fair     Poor
16.   What impressed you most about the doctor?
17.   What could be improved?
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Synovation Medical Group





   

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