Notice of Nondiscrimination
Discrimination is Against the Law
Synovation Medical Group complies with applicable Federal civil rights laws
and does not discriminate on the basis of race, color, national origin (including
limited English proficiency and primary language), age, disability, or sex
(including sex characteristics, pregnancy or related conditions, sexual orientation,
gender identity, and sex stereotypes). Synovation Medical Group does not
exclude people or treat them differently because of race, color, national origin,
age, disability, or sex. Synovation Medical Group provides access to the
following:
• Free auxiliary aids and services (as appropriate) to people with disabilities
to communicate effectively with us, such as (i) qualified sign language
interpreters and (ii) written information in other formats (large print, audio,
accessible electronic formats, other formats); and
• Free language assistance services to people whose primary language is
not English, such as (i) qualified interpreters and (ii) information written in other
languages.
If you need these services, call us at 1-800-807-3422 or ask one of our office
managers.
If you believe that Synovation Medical Group has failed to provide these
services or discriminated in another way on the basis of race, color, national
origin, age, disability, or sex, you can file a grievance with one of our office
managers. You can file a grievance in person or by mail, fax, or email. If you
need help filing a grievance, our office managers are available to help you. To
find one of our office locations, please visit
http://synovationmedicalgroup.com/locations/.
You can also file a civil rights complaint with the U.S. Department of Health
and Human Services, Office for Civil Rights, electronically through the Office for
Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/civil-rights/filing-acomplaint/complaint-process/index.html.